Proactivity is not a goal in itself, but rather a tool to achieve your growth targets in a controllable manner.
When customers make a request for proposal, how often can you tell they will make the wrong choice because they relied on inaccurate or limited information? Do you ever get the chance to explain this? Or do you feel it's often 'too late'?
We ensure that you arrive at the meeting table with your customers in a much earlier stage of the purchasing process. Consequently you can still “teach” your target audience which added value your company has to offer and you can guide them to better understand their underlying needs as well as make better choices. Thus your customers are able to better value your offer, and you can give them what they need, not just what they want.
But proactivity will also be important later in the process when it comes to controlling your added value for your customers. How often were you just that bit too late to intercept a customer opportunity? Or how often could one phone call have been enough to defuse a complaint or get an invoice paid?
Our services ensure that you will gain insight into new opportunities more quickly and receive a response to your proposals much faster. We help you identify complaints more quickly and finally make sure you get paid sooner. For each stage of your business operations we provide a service that allows you to be in the driver’s seat in the journey with your customer.
We are very proud of our customers’ testimonials. Numerous companies have taken advantage of the services of Proactify® and have consequently been able to achieve their goals in terms of growth and profitability. Their staff feels much more appreciated and their customer relations have improved correspondingly. We would like to invite you to read our customers testimonials and we look forward to getting to know you.